Product Manager - Payments (Pune/Remote)

Product Management | Pune (IN)

Connecting the world to wellness

MINDBODY emerged from the simple idea that small business owners deserve the time to focus on what matters most: their customers. Our software has transformed that vision into the world's leading wellness services marketplace, linking hundreds of thousands of passionate health, wellness and beauty professionals to the millions of clients they serve.

MINDBODY is a cloud-based business management software for the wellness services industry.

We serve about 35 million consumers located in 130 countries & territories.

At MINDBODY, work-life balance takes on a new meaning for us. When your life goals & values align with the work you do every day, balance is second nature.

We help inspired business owners seamlessly succeed & individuals all over the globe lead healthier, happier lives with our technology.

Company Overview -

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What is the role?

The Sr Product Manager will be responsible for overseeing a key strategic area of MINDBODY’s core software products. This role is responsible for overseeing and running scrum teams in charge of large strategic projects.

The Sr Product Manager will be responsible for creating and maintaining a backlog of work for each product owner, creating business plans based on market research and data analysis, and pitching these product ideas to senior management. The Sr Product Manager will be required to work cross functionally between the UX Design and Research, Product Managers and Engineering teams to support the product vision and achieve strategic business objectives.



  • Bachelor’s Degree in a technology or technical related field
  • MBA or other graduate-level degree (preferred)
  • 10+ years of overall experience preferably in a product / SaaS company
  • 7+ years as a Product Owner/Manager in a top-tier technology/SaaS company
  • 3+ years of experience as a developer or QA in a top tier technology company (preferred)
  • Proven track record of successfully managing and releasing complex SaaS products
  • Experience with payments/ payment integration with B2B/B2C/Mobile products
  • Certifications such as Scrum Master or PMP (preferred)
  • Intimate knowledge of key Product Management Principles, Agile Scrum and UX Centered Design principles
  • Entrepreneurial spirit / ability to roll up your sleeves and try different things with minimal direction
  • Possesses a unique blend of business and technical savvy; a big-picture vision, the drive to make that vision a reality, and technically credible to lead teams of world-class software developers
  • Is organized, and can plan, forecast, and manage a product backlog
  • Exceptional organizational, analytical, and problem-solving skills
  • Excellent written and oral communication skills. Ability to communicate and work with stakeholders at all levels across the organization
  • Experience handling enterprise-level clients/customers (preferred)
  • Track record driving and delivering large, complicated projects on time and within scope (preferred)
  • Subject matter expertise in many different technology markets (preferred)



  • Works with engineering to drive product development from conceptualization through launch - creating actionable plans, work streams, tactics and deliver on those in support of business KPI’s
  • Product owner for one or more product development teams
  • Formulates complex business plans, analyzes the current competitive landscape, focuses on ROI and puts together a strategic product roadmap and pitch to the senior leaders in the company
  • Manages the product roadmap for your strategic area, setting expectations with all relevant stakeholders
  • Can operate under limited supervision is provided as this individual can operate, drive results, and set priorities independently
  • Works with product marketing, design, engineering, project management, etc. to successfully deliver products to market
  • Leverages data/analytics to make tactical and strategic product decisions
  • Demonstrate favorable results through leadership and influencing multiple individuals and groups
  • Cultivates a deep understanding of the customer and work tirelessly to identify new opportunities to improve their experience
  • Identifies unmet market needs that leverage MINDBODY technologies, strengths and market leadership
  • Produces and manages usability studies, product metrics, competitive, customer and market analysis into product requirements to identify new opportunities
  • Strives to be a subject matter expert in their strategic focus area(s) by identifying the challenges our customers’ face and defines new opportunities to improve our customers’ experience
  • Builds business cases that satisfy significant market needs and revenue opportunities, is able and willing pitch business cases to senior management and elaborate on the “what” and “why”
  • Controls scope of large projects
  • Removes business related roadblocks to ensure success product delivery on time and within scope
  • Gathers customer feedback to determine future iterations; Compares planned success metrics to actuals and ladders up product performance
  • Works closely with product marketing, sales, and marketing teams to build go-to-market plans as well as pricing, sales, and marketing strategy
  • Is focused on creating the best possible user experience while also managing ROI
  • All other duties as assigned



  • Duties for this position are performed under limited supervision
  • You will be responsible for planning and organizing their own work, which may or may not be directly related to general business operations of the company or its customers
  • You will receive training and guidance from manager as needed
  • Individual contributors may be required to regularly exercise discretion and independent judgment with respect to matters of significance depending on the nature of the position
  • There is no direct management responsibility for the position


  • You will need dexterity of hands and fingers to operate a computer keyboard
  • This position is mostly stationary and will be required to remain stationary for extended periods of time
  • Specific vision abilities required by this position include close vision, color vision, and the ability to adjust focus
  • The noise level in the work environment is usually moderately quiet