Corporate Account Manager

Sales | Australia

Our dream of revolutionizing the fitness and wellness industry is no small feat, and we're looking for talented people to make it a reality. When you join Mindbody + ClassPass, you’ll work with kind, intelligent people and enjoy unrivaled benefits. You’ll also share in a true culture of purpose and passion centered around helping people live happier, healthier lives. We’re not just another thriving company—we’re far and away the leader of our industry. So join the team, and let’s see what we can accomplish together!

Who we are

At Mindbody + ClassPass, we’re innovating for the future of wellness by bringing together the best of both sides of the market: Mindbody is the industry’s most trusted technology platform, empowering tens of thousands of wellness brands around the world with the software and resources they need to run and grow their businesses. ClassPass is one of the most popular apps for fitness lovers and self-care enthusiasts, partnering with over 30,000 fitness studios, gyms, salons, and spas around the world. We’re on a mission to create a wellness community for all—opening the doors to more authentic, local wellness experiences than ever before.

About the right team member

The ideal candidate will leverage their outstanding communication skills and impeccable attention to detail to connect with partners to increase the engagement of our corporate plans. The Account Manager will have previous experience within Account Management/Sales ideally within the corporate benefits sector. This role is being offered on a 12 month FTC.About the role

In this role, you are the face of ClassPass to our corporate partners across Australia. You confidently explain the usefulness of our tools, discuss ways in which we can help boost engagement and effectively troubleshoot partner issues. In addition, you will be a liaison between our internal partners (CX & Launch) to ensure successful client rollouts and ongoing programs. This role provides the opportunity to learn the ins-and-outs of ClassPass and the fitness industry, develop account management skills and cultivate relationships with select partners.

  • Build strong, long-term relationships with medium to large corporate partners by helping them grow their employee engagement on ClassPass 

  • Engage with your book of business regularly with focus on key partners during a quarterly check-in via phone or in-person meetings (some you’ll interact with every day!) 

  • Attend various industry events and conferences including hosting stands  

  • Assist with resolving transactional issues and completing ad hoc projects  

  • Conduct commercial conversations with small to medium sized companies 

  • Leverage natural negotiation and persuasion skills to roll out new engagement tools and maintain relationships with corporate partners 

  • A good collaborator, always looking for ways to assist the wider team 

  • Contribute towards Global Corporate AM projects  

  • Develop a good  knowledge of the HR/Benefit world and how ClassPass fits in 

  • Deliver outstanding service to our corporate partners 

  • Collaborate with the Corporate Sales Team to ensure smooth onboarding of corporate clients  

  • Create renewal contracts 

  • Assist with onboarding of new business 

Skills & experience

  • 2+ Years experience  

  • Knowledge of the HR and benefits industry  

  • A good communicator who loves building relationships 

  • A good problem solver with a naturally detail-oriented approach to executing tasks and an ability to manage multiple projects at once 

  • Good amount of technical experience in CRM systems (SalesForce) 

  • Demonstrate partnerships experience with a track record of high standards and top performance 

  • Right to work in Australia 

 

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

Mindbody is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

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