SMB Account Executive

Sales | Remote - United States

Our dream of revolutionizing the fitness and wellness industry is no small feat, and we're looking for talented people to make it a reality. When you join Mindbody + ClassPass, you’ll work with kind, intelligent people and enjoy unrivaled benefits. You’ll also share in a true culture of purpose and passion centered around helping people live happier, healthier lives. We’re not just another thriving company—we’re far and away the leader of our industry. So join the team, and let’s see what we can accomplish together!

Who we are

At Mindbody + ClassPass, we’re innovating for the future of wellness by bringing together the best of both sides of the market: Mindbody is the industry’s most trusted technology platform, empowering tens of thousands of wellness brands around the world with the software and resources they need to run and grow their businesses. ClassPass is one of the most popular apps for fitness lovers and self-care enthusiasts, partnering with over 30,000 fitness studios, gyms, salons, and spas around the world. We’re on a mission to create a wellness community for all—opening the doors to more authentic, local wellness experiences than ever before.

About the right team member

The SMB Account Executive focuses on increasing the revenue and success of our existing customer portfolio using upsell strategies to move our customers to a higher software tier or adding on marketing and retention tools.

About the role

  • Uses consultative sales skills to pitch and consult with existing class-based customers by proactively determining the customer’s needs and work to identify business solutions
  • Initiates customer contact using various methods of communication to suit customer needs including, but not limited to, introduction (cold calls), follow-ups, and demonstration calls, introduction emails, follow-up emails, pre-and post-demonstration reminders
  • Plans and organizes personal sales strategies including daily/weekly/monthly schedule to both exceed sales targets and mitigate customer churn
  • Maintains product and industry expertise, including software and application updates, releases, new partner offerings, market conditions, and industry trends
  • Effectively manage pipeline and opportunities in Salesforce.com to meet and/or exceed quota and account progress utilizing Salesforce.com
  • Effectively forecast business on a monthly and quarterly basis
  • Participates in trade shows and conventions as required

Skills & experience

  • Bachelor’s degree or equivalent work experience desired
  • 1-3 years of professional level sales experience, preferably SaaS or Health & Wellness industry
  • 1+ years’ experience leveraging CRM tools, Salesforce.com preferred
  • 1+ years’ experience preparing and presenting customer business reviews, or packaged proposals
  • Proficient level at Microsoft Suite (Excel, Word, PowerPoint, Outlook)
  • Exposure to the wellness industry
  • Knowledge of web technologies or web savvy
  • Excellent group presentation skills and ability to communicate effectively at the executive level
  • Excellent written and verbal communication skills
  • Able to manage multiple projects simultaneously
  • Ability to consistently maintain attention and concentration for extended periods of time and function in a high stress environment, under substantial time pressure

It is Mindbody’s intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Mindbody’s compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization.

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

The base salary range for this position in the United States is $38K to $48K. The total compensation package for this position may also include performance bonus, stock, benefits and/or other applicable incentive compensation plans.

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

Mindbody is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

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Find out more about Mindbody + ClassPass

About us