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Lead Product Manager

Mindbody | Product | Full-time, Exempt | Remote - India

We're revolutionizing the fitness & wellness industry, and we’re looking for talented people to help us do it. Mindbody + ClassPass bring together the best of both sides of the market: Mindbody is the industry’s most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we’re partnering with more than 70,000 fitness studios, gyms, salons, and spas around the world. We’re not just another tech company—we’re far and away the leader of our industry. So join the team, work with mission-led people, and enjoy amazing benefits. Let’s see what we can accomplish together! 

Who we are

We’re a passionate engineering, platform, and operations team, developing and supporting ground-breaking products. Together, we’ll build for the future, creating more opportunities for wellness businesses around the world to help their customers lead full, healthy lives. We push ourselves and our company to always strive for this higher purpose, recognizing the power in working together toward the same goal. We believe in building a diverse company where everyone feels safe bringing their authentic selves to work. And we believe that the secret to success is our people.  Join the team, and let’s see what we can accomplish together!  

Your role

The Lead Product Manager is responsible for overseeing a key strategic area of MINDBODY’s core software product. This role is responsible for overseeing and running scrum teams in charge of large strategic projects. The Lead Product Manager is responsible for creating and maintaining a backlog of work for each product manager, creating business plans based on market research and data analysis, and pitching these product ideas to Lead management. The Lead Product Manager works cross-functionally to support the product vision and achieve strategic business objectives.

You'll likely spend time working on

  • Drive product development from conceptualization through launch - creating actionable plans, work streams, tactics and deliver on those in support of business KPI’s
  • Product manager for one or more product development teams
  • Manages other product managers towards execution of the product roadmap
  • Formulates complex business plans, analyzes the current competitive landscape, focuses on ROI and puts together a strategic product roadmap and pitch to the Lead leaders in the company
  • Manages the product roadmap for your strategic area, setting expectations with all relevant stakeholders
  • Can operate under limited supervision is provided as this individual can operate, drive results, and set priorities independently
  • Works with product marketing, design, engineering, project management, to successfully deliver products to market
  • Leverages data/analytics to make tactical and strategic product decisions
  • Demonstrate favorable results through leadership and influencing multiple individuals and groups
  • Cultivates a deep understanding of the customer and work tirelessly to identify new opportunities to improve their experience
  • Identifies unmet market needs that leverage MINDBODY technologies, strengths and market leadership
  • Produces and manages usability studies, product metrics, competitive, customer and market analysis into product requirements to identify new opportunities
  • Strives to be a subject matter expert in their strategic focus area(s) by identifying the challenges our customers’ face and defines new opportunities to improve our customers’ experience
  • Builds business cases that satisfy significant market needs and revenue opportunities, is able and willing pitch business cases to Lead management and elaborate on the “what” and “why”
  • Controls scope of large projects
  • Removes business related roadblocks to ensure success product delivery on time and within scope
  • Gathers customer feedback to determine future iterations; Compares planned success metrics to actuals and ladders up product performance
  • Works closely with product marketing, sales, and marketing teams to build go-to-market plans as well as pricing, sales, and marketing strategy
  • Is focused on creating the best possible user experience while also managing ROI
  • All other duties as assigned

You'll thrive in this role with experience in

  • Bachelor’s Degree in a technology or technical related field
  • MBA or other graduate-level degree preferred
  • 5+ years working as a Product Manager in a top-tier technology company
  • 10+ years as a Product Manager in a top-tier technology company preferred
  • 2 + years managing and mentoring other product managers
  • 5+ years managing and mentoring other product managers preferred
  • Certifications such as Scrum Master or PMP preferred
  • Entrepreneurial spirit / ability to roll up your sleeves and try different things with minimal direction
  • Proven track record of successfully managing and releasing complex SaaS products
  • Intimate knowledge of key Product Management Principles, Agile Scrum and UX Centered Design principles
  • Excellent leadership, communication and presentation skills both written and oral
  • Demonstrated experience effectively communicating with Leaders and Executives
  • Proven ability to build strong cross functional relationships
  • Possesses a unique blend of business and technical savvy; a big-picture vision, the drive to make that vision a reality, and technically credible to lead teams of world-class software developers
  • Loves and understands Stays current on competition and disruptors in the market
  • Is organized, and can plan, forecast and manage a product backlog
  • Possesses a unique blend of business and technical savvy. Technically credible to lead teams of world-class software developers
  • To be successful, this individual must demonstrate favorable results through leadership and influence multiple individuals, groups, and cross-functional relationships
  • Exceptional organizational, analytical and problem-solving skills
  • Excellent written and oral communication skills. Ability to communicate and work with stakeholders across the organization
  • Experience handling enterprise-level clients/customers preferred
  • Track record of driving and delivering large, complicated projects on time and within scope 
  • Demonstrated technical software abilities and insight
  • Subject matter expertise in many different technology markets preferred

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

Mindbody is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

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