Strategic Account Executive

We're revolutionizing the fitness & wellness industry, and we’re looking for talented people to help us do it. Mindbody + ClassPass bring together the best of both sides of the market: Mindbody is the industry’s most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we’re partnering with more than 70,000 fitness studios, gyms, salons, and spas around the world. We’re not just another tech company—we’re far and away the leader of our industry. So join the team, work with mission-led people, and enjoy amazing benefits. Let’s see what we can accomplish together! 

Who we are

We drive sales of Mindbody software and ClassPass inventory, but that’s not all. The Revenue team helps our customers achieve their business goals, contributes to their growth, and eliminates hurdles by finding smart solutions from our suite of software products. We are strategic, collaborative, and solutions-oriented.  

About the right team member

We are seeking an entrepreneurial, highly motivated individual to help grow our strategic accounts segment. The right candidate is confident in their ability to interact with a wide range of stakeholders, isn’t afraid of striking up a conversation with someone they just met and has demonstrated strong sales and negotiation skills. The primary focus of the Strategic Account Executive will be to secure net new business for Mindbody across the APAC region while working cross functionally with internal teams to strike a deal that is a win-win for both the customer and the business. The Strategic AE will work closely with the Technical Account Managers and Strategic Account Managers to ensure all new customers are set up for long-term success.  

About the role

• Work directly with identified strategic accounts (10+ locations) to understand their business needs and clearly communicate how Mindbody can meet those needs 
• Own the sales cycle from prospecting to close (with the understanding that some deals may take years to come to fruition), securing multi-year software contracts and product add-ons  
• Work closely with the Implementation & Account Management teams to determine the best strategy to set up new customers for a fruitful long-term relationship 
• Work with internal teams such as Revenue Operations on deal structure and Pricing & Inventory to ensure we have a strong point of view when engaging in negotiations  
• Understand the competitive landscape and what differentiated benefits and value Mindbody can provide customers 
• Display a genuine interest and expert knowledge in the wellness industry inclusive of fitness, spa/salon, and integrative health verticals 
• Cultivate a playbook for outreach, pipeline management, product demos, and farming, so we can iterate on the sales process and continue to grow the team as needed 
• Communicate successes and roadblocks to the regional sales leaders to ensure you are on track to hit monthly goals 
• Suggest solutions and innovative ideas to meet client needs, and act as the liaison between key customers and internal teams as needed  
• All other duties as assigned 

Skills & experience

• 3-5 years of selling SaaS into strategic or enterprise accounts  
• Ability to interface with senior leaders, with exceptional negotiation and relationship skills  
• Ability to balance the needs of both internal and external stakeholders 
• Resilience and an ability to overcome objections and obstacles with an openness to feedback, and dedication to consistent self-improvement 
• Highly motivated and goal-oriented self-starter 
• Technical experience in computer programs such as CRM systems, Excel, Word, Powerpoint 
• Highly organized individual with the ability to prioritize and manage time effectively, and strong attention to detail 

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Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

Mindbody is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

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