Senior Product Manager, Business Experience

We're revolutionizing the fitness & wellness industry, and we’re looking for talented people to help us do it. Mindbody + ClassPass bring together the best of both sides of the market: Mindbody is the industry’s most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we’re partnering with more than 70,000 fitness studios, gyms, salons, and spas around the world. We’re not just another tech company—we’re far and away the leader of our industry. So join the team, work with mission-led people, and enjoy amazing benefits. Let’s see what we can accomplish together! 

Who we are 

Collaboration is the core of our Product, Design, and Research teams. We partner with Engineering to develop seamless, efficient, best-in-class products that power the Mindbody platform. We help our customers run and scale their businesses at every interaction, from scheduling to point of sale to client booking and more. We innovate so our customers can grow. 

About the right team member 

We’re looking for a passionate and experienced Senior Product Manager to help define and execute the product strategy for the class scheduling and reservation management experience. Mindbody provides robust business management functionality for wellness businesses to grow. As a leader on the BX team, you'll be responsible for planning and executing the strategy to grow and retain our largest customer segment, class-based fitness studios. 

About the role 

• Lead a cross-functional squad of engineers, designers, and research to scope and execute highest ROI product opportunities. 

• Lead ideation, evaluation, definition, and prioritization of squad vision and roadmap 

• Launch and optimize consumer and business-facing features that deliver against key business goals. 

• Build alignment with key stakeholders from across the organization. Seek a range of perspectives and solicit honest feedback. 

• Be the voice of the customer. Lead user discovery via user research, design sprints, and other customer touchpoints. 

• Synthesize quantitative and qualitative user data to inform key product decisions that address user need 

Skills & experience 

• You are a seasoned product manager with a track record of shipping impactful, well-loved web and mobile products. Bonus points if you have experience building and growing two-sided marketplaces. 

• You can think strategically, creatively, and collaboratively to define product goals, vision, strategy, and roadmap for a complex product. 

• You’re experienced with an agile discovery and development process and working collaboratively in full stack product teams. 

• You are technically and analytically savvy, with knowledge about how products are built and are comfortable defining, querying, and interpreting your own data. You have run large-scale experiments to validate and measure product changes. 

• You have a proven track record as strong communicator, influencer, and cross-functional partner. 

• You have strong product intuition based on experience, but reinforce this through a deep understanding of user feedback and analytical data. 

• At least one year of experience working at a US-based company, preferred. 

• Please share the English version of your CV. 

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

Mindbody is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

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