General Manager, LATAM

We're revolutionizing the fitness & wellness industry, and we’re looking for talented people to help us do it. Mindbody + ClassPass bring together the best of both sides of the market: Mindbody is the industry’s most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we’re partnering with more than 70,000 fitness studios, gyms, salons, and spas around the world. We’re not just another tech company—we’re far and away the leader of our industry. So join the team, work with mission-led people, and enjoy amazing benefits. Let’s see what we can accomplish together! 

Who we are

We drive sales of ClassPass inventory, but that’s not all. The Revenue team helps our customers achieve their business goals, contributes to their growth, and eliminates hurdles by finding smart solutions from our suite of software products. We are strategic, collaborative, and solutions-oriented. This General Manager will be responsible for building the LATAM region for ClassPass, which is one of our quickest growing regions. 

About the right team member

The General Manager, LATAM will develop a deep understanding of current supply health and opportunity and make recommendations on future supply growth strategies in collaboration with P&I and other stakeholders. This person may also be expected to present to customers, and Executive Leadership on the progress of the LATAM Sales Strategy. 

About the role

• Ideate, implement and evaluate presale and post-sale strategies for individual contributors in alignment with Annual Operating Plan targets and long-term growth of the LATAM region  
• Attract, develop and retain optimized headcount across all teams with eye on achieving supply, individual sales velocity, revenue, and expense targets
• Serve as principal negotiator for top prospects and ClassPass partners and maintain strong relationships with top studio partners through consistent support 
• Directly manage a team of up to 6-8 individual contributors and/or managers 
• Develop and ensure achievement of quarterly / annual OKRs  
• Lead sales trainings and onboarding for new hires  
• Contribute to efforts driven / owned by the Marketing team to inform best practices for each local market, understanding how to best position our brand and product in LATAM from both a B2C and supply perspective and how to differentiate our product against competitors 
• Be active in the fitness and wellness industry in LATAM, being a natural networker, constantly looking to grow contacts to be the first person to pick up on new studios, trends or fitness brands to collaborate with  
• Be accountable for ClassPass growth in your market, delivering revenue and profitability targets, and being strategic about how you manage your time and resources to do so
• Collaborate directly with Revenue Operations on territory design and assignment to yield the optimized return on investment for the company 
• Collaborate with internal stakeholders to drive quota-setting, compensation, comp points, and performance management strategies  
• Organize regular LATAM team meetings and contribute to broader ClassPass Americas sales team meetings 
• As the local market expert, foster brand partnerships, influencer relationships and other initiatives to hand-off to the marketing team for implementation 
• Ensure that necessary sales materials (e.g. email templates, decks, etc) are translated into Spanish and Portuguese as needed 
• This person MUST be fluent in English, Portuguese, and Spanish. 

Skills & experience

• 4+ years of B2B sales and region management experience in LATAM with proven experience exceeding expectations on quotas, OKRs and annual growth targets 
• Strong connections within Brazil, Chile and LATAM fitness and wellness networks 
• Business-level fluency in Portuguese, Spanish and English 
• Excellent communication and leadership skills with the ability to distill complex issues & detailed analysis into simple, structured frameworks with concrete action plans  
• Practical business sense with a strong ability to translate between strategic business decisions and their impacts 
• Strong drive toward problem resolution; ability to “get things done” in the face of uncertainty or incomplete information 
• Comfort with ambiguity, uncertainty, and a rapidly evolving business landscape 

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

Mindbody is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at Mindbody, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).