Revenue Operations Support Specialist

We're revolutionizing the fitness & wellness industry, and we’re looking for talented people to help us do it. Mindbody + ClassPass bring together the best of both sides of the market: Mindbody is the industry’s most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we’re partnering with more than 70,000 fitness studios, gyms, salons, and spas around the world. We’re not just another tech company—we’re far and away the leader of our industry. So join the team, work with mission-led people, and enjoy amazing benefits. Let’s see what we can accomplish together! 

Who we are

We drive sales of Mindbody software and ClassPass inventory, but that’s not all. The Revenue team helps our customers achieve their business goals, contributes to their growth, and eliminates hurdles by finding smart solutions from our suite of software products. We are strategic, collaborative, and solutions-oriented.  

About the right team member

This role requires a developing professional to support the Revenue Operations team in improving deal velocity and implementing best practices. Responsibilities include resolving case queues, managing deal operations, and collaborating with sales teams to optimize deal lifecycle and increase revenue. The ideal candidate should have a strong background in revenue operations, proficiency in Salesforce and Excel, and excellent communication skills. They should also demonstrate the ability to build meaningful relationships across departments and drive process improvements.

About the role

• Support the Revenue Operations team in increasing deal velocity and ensuring adherence to best practices.
• Cascade and implement deal best practices throughout the organization, providing training and guidance to sales teams.
• Resolve case queues related to deals and Salesforce, ensuring timely and accurate resolution.
• Manage deal operations, including deal reviews, approvals, and coordination with SMB and MM sales teams
• Identify areas where revenue-generating teams can be provided additional resources to improve deal velocity
• Provide support in the development and implementation of strategies to optimize deal lifecycle and increase revenue.
• Collaborate with Sales, Marketing, and Finance teams to ensure seamless deal operations.
• Contribute to the continuous improvement of revenue operations processes by delivering simple scalable solutions to problems.
• All other duties as assigned

Skills & experience

• Bachelor's degree in Business, Finance, or a related field preferred.
• 2+ years of experience in revenue operations, sales support, or a similar role.
• Proficiency in Salesforce, excel, and other Sales Operations tools.
• Excellent communication and organizational abilities.
• Ability to build meaningful relationships with colleagues
• Ability to quickly learn when facing new problems
• Driven by checking off tasks that help improve sales velocity.

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

Mindbody is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

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