Senior HR Operations Specialist

We're revolutionizing the fitness & wellness industry, and we’re looking for talented people to help us do it. Mindbody + ClassPass bring together the best of both sides of the market: Mindbody is the industry’s most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we’re partnering with more than 70,000 fitness studios, gyms, salons, and spas around the world. We’re not just another tech company—we’re far and away the leader of our industry. So join the team, work with mission-led people, and enjoy amazing benefits. Let’s see what we can accomplish together! 

Who we are

We work together to deliver the most wellness-centric employee experience in the technology industry. Our P&C team moves fast. We embrace new ideas, benefits, and technologies to make the employment experience more inclusive, flexible, and engaging for team members across the globe. We support and inspire our employees to perform at the highest level so we can succeed in our mission together.   

About the right team member

Mindbody is looking for a Senior P&C Operations Specialist to join our Global People & Culture (P&C) Operations & Technology team. This team member plays a pivotal role in supporting our team members throughout their entire employment lifecycle with Mindbody + Classpass. You will enable the development and administration of high-quality P&C processes and procedures, while delivering best-in-class services to our employees. To be successful in this role, you will ensure compliance to relevant local, state, federal, and global regulations and company policies at all times, and advise team members on the same.  

About the role

• As part of a team, carry out required activities to support the global employee lifecycle, including, but not limited to new hire processing, immigration and global mobility administration, company policy & procedure development, labor law compliance, new hire probation management, and termination processing
• Streamline HR processes and automate repetitive tasks, ensuring practices and processes are compliant with all relevant employment laws, regulations, and company policies
• Lead roll-out of global P&C process and procedures, ensuring processes are scalable as we grow and expand into new countries
• Act as a point of contact for P&C Ops co-workers, P&C Business Partners, employees, and managers regarding P&C-related inquiries, concerns, and issues, providing timely, effective and best in class resolution and support
• Create and update employee records in our HRIS with accuracy, efficiency, and confidentiality; perform regular data entry audits
• Maintain compliant employee files and records  
• Enable employee onboarding processes, ensuring adherence to all company policies by country
• Engage in, lead and drive diverse projects, actively collaborating cross-functionally and driving initiatives to completion 
• MUST be able to work PST hours

Skills & experience

• Bachelor’s degree in a related field or equivalent experience
• 5+ years’ experience in P&C Operations or similar P&C focused role within a global organization
• Demonstrable understanding and knowledge of global P&C concepts, policies, best practices, and regulations
• Impeccable attention to detail and accuracy
• Proficiency in time and project management, demonstrating adeptness in autonomously carrying out tasks
• HR certification (e.g., SHRM-CP, PHR) required 

Pay Transparency

It is Mindbody’s intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Mindbody’s compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization.

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

The base salary for this position in the United States is $80,200 to $100,300 annually. The total compensation package for this position may also include uncapped commissions, benefits and/or other applicable incentive compensation plans.

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

Mindbody is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at Mindbody, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).