SMB Sales Specialist (Bilingual - English & Another Language)

We're revolutionizing the fitness & wellness industry, and we’re looking for talented people to help us do it. Mindbody + ClassPass bring together the best of both sides of the market: Mindbody is the industry’s most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we’re partnering with more than 70,000 fitness studios, gyms, salons, and spas around the world. We’re not just another tech company—we’re far and away the leader of our industry. So join the team, work with mission-led people, and enjoy amazing benefits. Let’s see what we can accomplish together! 

Who we are

We drive sales of Mindbody software and ClassPass inventory, but that’s not all. The Revenue team helps our customers achieve their business goals, contributes to their growth, and eliminates hurdles by finding smart solutions from our suite of software products. We are strategic, collaborative, and solutions-oriented.  

About the right team member

The SMB Sales Specialist is responsible for achieving sales targets within an inside sales environment. This position is focused on the total addressable market while maintaining revenue objectives. The position involves communicating with prospects in various forums, including outbound & inbound calls, emails, texts, and other social media engagements. The SMB Sales Specialist enables others’ passions for health, wellness, and beauty to reach their maximum potential by providing solutions through technology.

About the role

• Drives sales volume via outbound cold calls, lead generation, converting inbound leads, and closing sales with our single-location customers

• Initiates sales activity via phone, text, and email, including but not limited to introduction (cold calls), follow-ups, and demonstration calls, introduction emails, follow-up emails, pre-and post- demonstration reminders, and follow-up emails

• Demonstrate MINDBODY software, products, and partner solutions to potential clients and assist them in selecting the best solution(s) for their needs while working within a specific niche

• Consult with prospective clients by addressing their questions and needs to identify the proper MINDBODY solution

• Establish business relationships with prospective customers to generate new business

• Effectively manage pipeline as well as forecasting business on a monthly and quarterly basis

• Consistently achieve monthly and quarterly quota goals

• Develop clear and effective written proposals/quotations for prospective clients upon request and with manager approval

• Identifies advantages and key differentiators as compared to competitors within our various markets

• Plans and organizes personal sales strategy as well as strategically plan daily/weekly/monthly schedule to maximize return on time investment

• Keeps abreast of all product updates, including software and application updates and releases, new partner offerings, market conditions, and competitor activities, i.e., updates to competitor software or new competitors in our core verticals  

Skills & experience

• Fluency in English and another language is mandatory.
• 3 years of sales closing experience at a SaaS company.
• Technical aptitude – strong understanding of APIs, SaaS, cloud computing, web technologies, etc.
• Proficient level in Microsoft Suite (Word, Excel, PowerPoint, Access, Publisher).
• Great written and verbal communication skills, as well as great presentation skills.
• Detailed oriented and great organizational skills.
• Exposure to the health & wellness industry, either as an enthusiast or teacher, is desirable.
• Bachelor’s Degree in Business Administration or equivalent work experience.

#EMEA

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

Mindbody is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

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