Director, Product Management (Payments)

We're revolutionizing the fitness & wellness industry, and we’re looking for talented people to help us do it. Mindbody + ClassPass bring together the best of both sides of the market: Mindbody is the industry’s most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we’re partnering with more than 70,000 fitness studios, gyms, salons, and spas around the world. We’re not just another tech company—we’re far and away the leader of our industry. So join the team, work with mission-led people, and enjoy amazing benefits. Let’s see what we can accomplish together! 

Who we are

Our passionate Product, Design, and Research teams partner with Engineering to develop seamless, efficient, and best-in-class products that power fitness and wellness businesses. We work across various areas, including scheduling, messaging, point of sale, CRM tools, and client booking platforms, to help our customers run and scale their businesses while enabling their clients to live healthier, happier lives. We believe in the power of collaboration and diversity, fostering an environment where everyone feels safe bringing their authentic selves to work. At Mindbody, our people are the secret to success. Join our team and let's accomplish great things together! 

Your role

As the Director of Product Management for Payments products at Mindbody, you will play a pivotal role in crafting our product strategy and leading a best-in-class team. You will be responsible for developing our Payments platform to power a seamless purchase experience for our customers. 

About the role

• Lead and mentor a team of product managers, fostering a culture of excellence, collaboration, and innovation. 
• Define and execute the product vision, strategy, and roadmap, aligned with the company's overall goals and objectives. 
• Ensure squad roadmaps are compelling, driving meaningful and impactful customer outcomes. 
• Oversee market research and competitive analysis to identify customer needs, industry trends, and opportunities for product differentiation. 
• Collaborate closely with enterprise customers to deeply understand their requirements and pain points, translating them into actionable product solutions. 
• Drive excellence across the end-to-end product development process, including ideation, prioritization, requirements gathering, design, development, launch, and GTM (Go-to-Market).  

About the right team member

We are looking for a leader who is driven by making an impact and building excellent user experiences. You deeply care about your team's growth and development, providing guidance while fostering autonomy. This is an exciting opportunity to build a high-performing product team, actively shape our future GTM (Go-to-Market) strategy, and drive the growth of Mindbody products in the market. 

Skills & experience

• 8+ years of experience in product management, with a proven track record of delivering successful B2B software products or platforms. 
• Demonstrated experience in the fitness and wellness industry, with a deep understanding of enterprise customer needs and market dynamics. 
• Strong strategic thinking and ability to define a product vision, strategy, and roadmap. 
• Experience in building and leading high-performing product management teams. 
• Proven ability to translate customer needs into actionable, impactful product roadmaps and experiences. 
• Experience in developing specialized payments products. 
• Excellent communication and stakeholder management skills, with the ability to collaborate effectively across cross-functional teams and present ideas to executive leadership. 
• Strong analytical skills and data-driven mindset, with experience driving a culture that leverages metrics and user insights to drive product decisions. 

Pay transparency

It is Mindbody’s intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Mindbody’s compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization.

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

The base salary range for this position in the United States is $180,000 to $230,000. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans.

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

Mindbody is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

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