Strategic Account Solutions Consultant, New Products

We're revolutionizing the fitness & wellness industry, and we’re looking for talented people to help us do it. Mindbody + ClassPass bring together the best of both sides of the market: Mindbody is the industry’s most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we’re partnering with more than 70,000 fitness studios, gyms, salons, and spas around the world. We’re not just another tech company—we’re far and away the leader of our industry. So join the team, work with mission-led people, and enjoy amazing benefits. Let’s see what we can accomplish together! 

Who we are

This team is responsible for managing the relationship with our strategic accounts. This includes but is not limited to improving the relationship/partnership, expanding the relationship through additional products and acting as a single point of contact for the customer.  

About the right team member

The Strategic Account Solutions Consultant is responsible for working and assisting the Strategic Accounts Sales team. This includes driving new sales volume and renewals that are directly connected to a geography and book of business within Strategic Accounts. The Strategic Account Solutions Consultant utilizes a unique blend of technical knowledge and sales skills to ensure a successful partnership.  

About the role

• Assist in driving and the discovery process, helping to uncover and document prospect/customer’s business objectives, goals, and issues. 
• In collaboration with the Strategic Accounts Sales team member, use in-depth product knowledge to deliver captivating product demonstrations highlighting value propositions to get prospects excited about how Mindbody will help them exceed their goals. 
• Establish credibility and build relationships with key stakeholders. 
• Serve as a means of translation between technical and non-technical audiences, both internally and externally.
• Work with internal and external teams to ensure successful implementation, onboarding, and rollout.
• Identify and document key customer requirements, challenges, and potential opportunities and articulate the most appropriate solution to external and internal stakeholders. 
• Provide feedback to cross-functional internal partners on solution development efforts that best address customer needs. 
• Assist in responding to functional and technical elements of RFPs (requests for proposal). 
• Contribute to documentation of best practices and other supporting materials for marketing-driven technical content repository. 
• Create, maintain, and enhance product demo environments for sales demonstration, testing, and training purposes inclusive of integrations across a suite of partners.
• Host live, record, and maintain up-to-date educational product trainings and documentation for internal and external parties
• Meet or exceed sales goals.  
• All other duties as assigned. 

Skills & experience

• Bachelor’s Degree or equivalent work experience 
• Five (5) years of business to business (B2B) experience as a sales engineer, solutions consultant, or in an enterprise sales role in Saas, Cloud platforms, API or enterprise software.
• Experience with start-ups is preferred
• Experience with global customers is preferred
• Aptitude for web technologies, application architecture, customer relationship management (CRM), and sales enablement tools 
• Proficiency in APIs, webhooks, and third-party integrations 
• Ability to effectively articulate technology and solution positioning to both business and technical users 
• Ability to learn new technology quickly; finds it easy to explain technological solutions in terms of business value 
• Ability to define, develop, and implement new processes and corresponding artifacts in support of new products, initiatives, and goals. 
• Ability to negotiate resources and priorities with multiple stakeholders in order to drive business results 
• Excellent time management and organizational skills, ability to prioritize and use time effectively and efficiently. Demonstrated ability to meet internal and external deadlines 
• Excellent communication skills, both verbal and written, with the ability to communicate in a clear, concise and understandable manner 
• Demonstrated ability to interact with team members and customers in a tactful and professional manner and recognizes the importance of building and fostering professional and positive working relationships 

WORK ENVIRONMENT AND TRAVEL REQUIREMENTS:  

• Travel to meet with clients from 10% to 25%. 
• This role regularly utilizes a computer, including the use of a monitor, mouse and keyboard. 
• The noise level in the work environment is usually moderately quiet. 

Pay transparency

It is Mindbody’s intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Mindbody’s compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization.

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

The base salary range for this position in the United States is $80,000 to $100,000. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans.

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

Mindbody is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

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